/* Page styles: account section base styling. */

/* User Account Section */
#account-section > .platform-shared-header {
    display: none;
}

.platform-route-back-btn.account-desktop-back-btn {
    display: none;
    width: 44px;
    height: 44px;
    flex: 0 0 44px;
    margin: 10px 6px 14px auto;
    color: #00584f;
    border: 1px solid rgba(0, 88, 79, 0.2);
    border-radius: 14px;
    background: rgba(255, 255, 255, 0.72);
    transition: background-color 180ms ease;
}

.platform-route-back-btn.account-desktop-back-btn:hover,
.platform-route-back-btn.account-desktop-back-btn:focus-visible {
    background: #fff;
}

.platform-route-back-btn.account-desktop-back-btn svg {
    width: 24px;
    height: 24px;
    fill: none;
    stroke: currentColor;
    stroke-width: 2;
    stroke-linecap: round;
    stroke-linejoin: round;
}

@media (min-width: 1024px) {
    #account-section.active-section .account-desktop-back-btn {
        display: inline-flex;
    }
}

#account-section:has(#support-section:not(.hidden)) .account-desktop-back-btn {
    display: none;
}

.user-profile {
    background-color: var(--white);
    border-radius: 10px;
    padding: 20px;
    margin-bottom: 20px;
    box-shadow: var(--shadow);
    display: flex;
    align-items: center;
}

.user-avatar {
    font-size: 3rem;
    color: var(--primary-color);
    margin-left: 15px;
    position: relative;
    width: 78px;
    height: 78px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    overflow: visible;
}

.account-avatar-image {
    width: 100%;
    height: 100%;
    border-radius: 50%;
    object-fit: cover;
}

.account-avatar-edit-btn {
    position: absolute;
    top: -6px;
    right: -6px;
    width: 22px;
    height: 22px;
    border-radius: 50%;
    border: 1px solid #d1d5db;
    background: #fff;
    color: #2563eb;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    padding: 0;
}

.account-avatar-edit-btn svg {
    width: 12px;
    height: 12px;
    display: block;
}

.avatar-options-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(86px, 1fr));
    gap: 12px;
}

.avatar-option-btn {
    width: 86px;
    height: 86px;
    border-radius: 50%;
    border: 1px solid #dbeafe;
    background: #fff;
    padding: 4px;
    cursor: pointer;
    justify-self: center;
}

.avatar-option-image {
    width: 100%;
    height: 100%;
    border-radius: 50%;
    object-fit: cover;
}

.user-info {
    flex: 1;
}

.user-info h2 {
    margin-bottom: 5px;
    font-size: 1.2rem;
}

.user-info p {
    color: var(--dark-gray);
    font-size: 0.9rem;
    line-height: 1.5;
}

.account-options {
    background-color: var(--white);
    border-radius: 10px;
    overflow: hidden;
    box-shadow: var(--shadow);
}

.option-item {
    padding: 15px;
    display: flex;
    align-items: center;
    border-bottom: 1px solid var(--medium-gray);
    cursor: pointer;
    transition: var(--transition);
}

.option-item:last-child {
    border-bottom: none;
}

.option-item:hover {
    background-color: var(--light-gray);
}

.option-item i {
    margin-left: 15px;
    font-size: 1.2rem;
    color: var(--primary-color);
    width: 20px;
    text-align: center;
}

.support-section {
    --support-bg: #f4f7fb;
    --support-panel: #ffffff;
    --support-panel-soft: #f8fafc;
    --support-border: #e5e7eb;
    --support-text: #1f2937;
    --support-muted: #64748b;
    --support-input: #ffffff;
    --support-primary: var(--primary-color);
    background: var(--support-bg);
    border-radius: 16px;
    padding: 18px;
    direction: rtl;
}

#support-section .fullscreen-modal-header {
    position: sticky;
    top: 12px;
    left: auto;
    right: auto;
    margin: 10px -2px 0;
    z-index: 1200;
    padding: 15px;
    background: linear-gradient(135deg, rgba(32, 32, 36, 0.68), rgba(18, 18, 22, 0.58)) !important;
    backdrop-filter: blur(30px) saturate(180%) contrast(110%) !important;
    -webkit-backdrop-filter: blur(30px) saturate(180%) contrast(110%) !important;
    box-shadow: 0 10px 26px rgba(0, 0, 0, 0.28), inset 0 1px 0 rgba(255, 255, 255, 0.24) !important;
    border: 1px solid rgba(255, 255, 255, 0.28) !important;
    border-radius: 15px !important;
    isolation: isolate;
    overflow: hidden;
}

#supportRouteBackBtn {
    border-radius: 0;
    color: #ffffff;
    padding: 0;
}

#supportRouteBackBtn svg {
    width: 23px;
    height: 23px;
    fill: none;
    stroke: currentColor;
    stroke-width: 2.2;
    stroke-linecap: round;
    stroke-linejoin: round;
}

#support-section .fullscreen-modal-content {
    padding: 94px 20px 20px;
    overflow-y: visible;
    height: auto;
    position: relative;
    margin-top: -74px;
    background: transparent;
}

body.theme-dark .support-section {
    --support-bg: #0f172a;
    --support-panel: #111c33;
    --support-panel-soft: #17243c;
    --support-border: rgba(148, 163, 184, 0.22);
    --support-text: #f8fafc;
    --support-muted: #a7b4c8;
    --support-input: #17243c;
}

.support-section.hidden,
.support-view.hidden {
    display: none;
}

.support-section:not(.hidden) {
    padding: 0;
}

.support-page-head,
.support-faq-card,
.support-tickets-card,
.support-ticket-form,
.support-ticket-detail-card {
    background: var(--support-panel);
    border: 1px solid var(--support-border);
    border-radius: 16px;
    box-shadow: 0 14px 34px rgba(15, 23, 42, 0.08);
    color: var(--support-text);
    padding: 20px;
    margin-bottom: 16px;
}

.support-list-head {
    display: flex;
    flex-direction: column;
    align-items: stretch;
    gap: 14px;
}

.support-list-main-row {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 16px;
}

.support-heading-copy {
    text-align: right;
}

.support-back-btn,
.support-link-btn {
    border: 0;
    background: transparent;
    color: var(--primary-color);
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 0;
}

.support-greeting {
    color: var(--support-muted);
    margin: 0 0 6px;
}

.support-page-head h2,
.support-section-title h3 {
    margin: 0;
    color: var(--support-text);
    font-size: 1.35rem;
}

.support-response-note {
    margin: 10px 0 0;
    color: var(--support-muted);
    line-height: 1.8;
}

.support-add-ticket-btn {
    width: auto !important;
    min-width: 176px;
    margin: 0 0 18px !important;
    margin-inline-start: auto !important;
    border-radius: 13px;
}

.support-btn-circle {
    width: 22px;
    height: 22px;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.22);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
}

.support-section-title {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    margin-bottom: 14px;
}

.support-faq-tabs {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 8px;
    margin-bottom: 12px;
}

.support-faq-tab {
    min-height: 42px;
    border: 1px solid var(--support-border);
    border-radius: 12px;
    background: var(--support-panel-soft);
    color: var(--support-text);
    cursor: pointer;
}

.support-faq-tab.active {
    background: var(--support-primary);
    color: #fff;
    border-color: var(--support-primary);
}

.support-faq-item,
.support-ticket-item,
.support-message-item {
    width: 100%;
    border: 1px solid var(--support-border);
    border-radius: 14px;
    padding: 14px;
    margin-bottom: 10px;
    background: var(--support-panel-soft);
    color: var(--support-text);
    text-align: right;
}

.support-ticket-item {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 14px;
}

.support-ticket-info {
    min-width: 0;
}

.support-ticket-item h4 {
    margin: 0 0 8px;
    color: var(--support-text);
    font-size: 0.98rem;
}

.support-ticket-date {
    margin-inline-start: auto;
    color: var(--support-muted);
    font-size: 0.82rem;
    line-height: 1.7;
    direction: ltr;
    text-align: left;
    white-space: nowrap;
}

.support-ticket-item p,
.support-message-item p {
    margin: 0;
    color: var(--support-muted);
    line-height: 1.8;
}

.support-faq-item {
    display: grid;
    grid-template-columns: auto 1fr auto;
    align-items: start;
    gap: 12px;
    cursor: pointer;
}

.support-faq-number {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: rgba(94, 114, 228, 0.12);
    color: var(--support-primary);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 0.82rem;
}

.support-faq-copy {
    display: grid;
    gap: 8px;
}

.support-faq-copy strong {
    color: var(--support-text);
    line-height: 1.7;
}

.support-faq-copy small {
    color: var(--support-muted);
    line-height: 1.9;
    display: none;
}

.support-faq-item.is-open .support-faq-copy small {
    display: block;
}

.support-faq-toggle {
    color: var(--support-muted);
    font-size: 1.25rem;
    line-height: 1;
}

.support-faq-empty {
    color: var(--support-muted);
    text-align: center;
    padding: 24px 0;
}

.support-primary-btn,
.support-secondary-btn {
    min-height: 44px;
    border: 0;
    border-radius: 10px;
    padding: 0 16px;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
}

.support-primary-btn {
    background: var(--support-primary);
    color: #fff;
    width: 100%;
    margin-bottom: 16px;
}

.support-primary-btn:disabled {
    background: #94a3b8;
    color: #e2e8f0;
    cursor: not-allowed;
}

.support-submit-btn {
    position: relative;
}

.support-submit-spinner {
    width: 18px;
    height: 18px;
    display: none;
    flex: 0 0 auto;
}

.support-submit-spinner svg {
    width: 100%;
    height: 100%;
    display: block;
    fill: none;
    stroke: currentColor;
    stroke-width: 3;
    stroke-linecap: round;
    stroke-dasharray: 42;
    stroke-dashoffset: 14;
    animation: support-submit-spin 0.8s linear infinite;
}

.support-submit-btn.is-submitting .support-submit-spinner {
    display: inline-flex;
}

.support-submit-btn.is-submitting {
    opacity: 0.88;
}

@keyframes support-submit-spin {
    to {
        transform: rotate(360deg);
    }
}

.support-secondary-btn {
    background: var(--support-panel-soft);
    color: var(--support-text);
    border: 1px solid var(--support-border);
}

.support-ticket-form label,
.support-reply-form label {
    display: block;
    margin-bottom: 14px;
}

.support-ticket-form span,
.support-reply-form span {
    display: block;
    margin-bottom: 7px;
    color: var(--support-text);
}

.support-submit-btn .support-submit-spinner {
    display: none;
    margin: 0;
    color: inherit;
}

.support-submit-btn.is-submitting .support-submit-spinner {
    display: inline-flex;
}

.support-submit-btn .support-submit-label {
    display: inline;
    margin: 0;
    color: inherit;
}

.support-ticket-form input,
.support-ticket-form select,
.support-ticket-form textarea,
.support-reply-form textarea,
.support-reply-form input {
    width: 100%;
    border: 1px solid var(--support-border);
    border-radius: 13px;
    padding: 12px 14px;
    background: var(--support-input);
    color: var(--support-text);
    font: inherit;
    text-align: right;
}

.support-ticket-form select {
    appearance: none;
    -webkit-appearance: none;
    background-color: var(--support-input);
    background-image: url("data:image/svg+xml,%3Csvg width='18' height='18' viewBox='0 0 24 24' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='m6 9 6 6 6-6' stroke='%2364748b' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: left 16px center;
    background-size: 18px 18px;
    border-radius: 14px;
    cursor: pointer;
    padding-left: 48px;
}

.support-ticket-form select:focus {
    border-color: var(--support-primary);
    box-shadow: 0 0 0 3px rgba(94, 114, 228, 0.14);
    outline: none;
}

.support-ticket-form select option {
    background: var(--support-panel);
    color: var(--support-text);
}

.support-ticket-form select option:checked {
    background: var(--support-primary);
    color: #ffffff;
}

body.theme-dark .support-ticket-form select {
    background-image: url("data:image/svg+xml,%3Csvg width='18' height='18' viewBox='0 0 24 24' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='m6 9 6 6 6-6' stroke='%23a7b4c8' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");
}

.support-ticket-form textarea {
    min-height: 180px;
    resize: vertical;
}

.support-helper-text {
    display: block;
    color: var(--support-muted);
    line-height: 1.8;
    margin-top: 8px;
}

.support-create-grid {
    display: grid;
    grid-template-columns: minmax(0, 1.1fr) minmax(320px, 0.9fr);
    gap: 16px;
    align-items: start;
}

.support-faq-search-wrap input {
    width: 100%;
    min-height: 44px;
    border: 1px solid var(--support-border);
    border-radius: 13px;
    background: var(--support-input);
    color: var(--support-text);
    padding: 0 14px;
    margin-bottom: 12px;
    text-align: right;
    font: inherit;
}

.support-upload-box {
    border: 1px dashed var(--support-border);
    border-radius: 16px;
    background: var(--support-panel-soft);
    min-height: 132px;
    display: flex !important;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 10px;
    text-align: center;
    cursor: pointer;
}

.support-upload-box input {
    display: none;
}

.support-upload-action {
    width: auto !important;
    margin: 0 !important;
    border-radius: 999px;
    background: var(--support-primary);
    color: #fff !important;
    padding: 9px 18px;
    display: inline-flex !important;
    align-items: center;
    justify-content: center;
    gap: 8px;
}

.support-upload-icon {
    width: 18px;
    height: 18px;
    display: inline-block;
    flex: 0 0 auto;
    fill: none;
    stroke: currentColor;
    stroke-width: 2;
    stroke-linecap: round;
    stroke-linejoin: round;
}

.support-upload-box small {
    color: var(--support-muted);
}

.support-attachment-preview {
    display: none;
    margin: -4px 0 14px;
}

.support-attachment-preview.is-visible {
    display: block;
}

.support-attachment-preview-card {
    position: relative;
    width: min(220px, 100%);
    border: 1px solid var(--support-border);
    border-radius: 14px;
    background: var(--support-panel-soft);
    padding: 8px;
    color: var(--support-text);
}

.support-attachment-preview-card img {
    display: block;
    width: 100%;
    aspect-ratio: 4 / 3;
    border-radius: 10px;
    object-fit: cover;
    background: var(--support-input);
}

.support-attachment-preview-card span {
    display: block;
    margin-top: 8px;
    color: var(--support-muted);
    font-size: 0.82rem;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.support-attachment-remove {
    position: absolute;
    top: -8px;
    inset-inline-start: -8px;
    width: 28px;
    height: 28px;
    border: 0;
    border-radius: 999px;
    background: #ef4444;
    color: #fff;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 20px;
    font-weight: 700;
    line-height: 1;
    box-shadow: 0 10px 24px rgba(239, 68, 68, 0.28);
    z-index: 1;
}

.support-attachment-remove span {
    display: block;
    color: inherit;
    line-height: 1;
    transform: translateY(-1px);
}

.support-form-actions {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 10px;
}

.support-form-actions .support-primary-btn {
    margin-bottom: 0;
}

.support-ticket-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    color: var(--support-muted);
    font-size: 0.86rem;
}

.support-status-badge {
    display: inline-flex;
    align-items: center;
    border-radius: 999px;
    padding: 4px 10px;
    background: #e0f2fe;
    color: #0369a1;
    font-size: 0.78rem;
}

.support-status-badge.is-closed {
    background: #fee2e2;
    color: #991b1b;
}

.support-message-item.is-admin {
    background: rgba(94, 114, 228, 0.08);
    border-color: rgba(94, 114, 228, 0.22);
}

.support-detail-shell {
    --support-detail-bg: #f4f7fb;
    --support-detail-panel: #ffffff;
    --support-detail-panel-deep: #f8fafc;
    --support-detail-border: #e2e8f0;
    --support-detail-text: #1f2937;
    --support-detail-muted: #64748b;
    --support-detail-accent: #ff6333;
    --support-detail-danger: #e11d48;
    --support-detail-shadow: 0 18px 42px rgba(15, 23, 42, 0.08);
    --support-detail-soft: rgba(15, 23, 42, 0.035);
    --support-detail-admin-bg: rgba(255, 99, 51, 0.07);
    background: var(--support-detail-bg);
    border-radius: 20px;
    color: var(--support-detail-text);
    padding: 18px;
}

body.theme-dark .support-detail-shell {
    --support-detail-bg: var(--support-bg);
    --support-detail-panel: var(--support-panel);
    --support-detail-panel-deep: var(--support-panel-soft);
    --support-detail-border: var(--support-border);
    --support-detail-text: var(--support-text);
    --support-detail-muted: var(--support-muted);
    --support-detail-danger: #fb7185;
    --support-detail-shadow: 0 14px 34px rgba(15, 23, 42, 0.08);
    --support-detail-soft: rgba(148, 163, 184, 0.08);
    --support-detail-admin-bg: rgba(94, 114, 228, 0.08);
}

.support-detail-hero {
    display: grid;
    gap: 14px;
    margin-bottom: 18px;
}

.support-detail-hero-main {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
}

.support-detail-hero h2 {
    color: var(--support-detail-text);
    font-size: 1.35rem;
    margin: 0;
}

.support-detail-times {
    display: flex;
    flex-wrap: wrap;
    gap: 10px 18px;
    color: var(--support-detail-muted);
    font-size: 0.82rem;
}

.support-detail-layout {
    display: grid;
    grid-template-columns: minmax(240px, 0.78fr) minmax(0, 2fr);
    gap: 18px;
    align-items: start;
    direction: ltr;
}

.support-ticket-detail-card,
.support-conversation-card {
    direction: rtl;
    background: var(--support-detail-panel);
    border: 1px solid var(--support-detail-border);
    border-radius: 18px;
    box-shadow: var(--support-detail-shadow);
    color: var(--support-detail-text);
}

.support-ticket-detail-card {
    padding: 18px;
    position: sticky;
    top: 16px;
}

.support-conversation-card {
    padding: 22px;
}

.support-detail-card-title,
.support-conversation-head {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    border-bottom: 1px solid var(--support-detail-border);
    padding: 0 4px 14px;
    margin-bottom: 14px;
}

.support-detail-card-title {
    justify-content: flex-start;
}

.support-detail-title-icon,
.support-conversation-head > span {
    color: var(--support-detail-accent);
}

.support-detail-title-icon {
    width: 22px;
    height: 22px;
    display: inline-block;
    flex: 0 0 auto;
    fill: none;
    stroke: currentColor;
    stroke-width: 1.8;
    stroke-linecap: round;
    stroke-linejoin: round;
}

.support-detail-card-title h3,
.support-conversation-head h3 {
    color: var(--support-detail-text);
    font-size: 1rem;
    margin: 0;
}

.support-conversation-head span,
.support-conversation-head small {
    color: var(--support-detail-muted);
    font-size: 0.82rem;
}

.support-detail-stats {
    display: grid;
    gap: 10px;
}

.support-detail-stat {
    border: 1px solid var(--support-detail-border);
    border-radius: 12px;
    background: var(--support-detail-soft);
    padding: 10px 12px;
}

.support-detail-stat span {
    color: var(--support-detail-muted);
    display: block;
    font-size: 0.78rem;
    margin-bottom: 5px;
}

.support-detail-stat strong {
    color: var(--support-detail-text);
    font-size: 0.9rem;
}

.support-detail-stat.is-accent strong {
    color: var(--support-detail-accent);
}

.support-detail-stat.is-danger strong {
    color: var(--support-detail-danger);
}

.support-messages-list {
    display: grid;
    gap: 14px;
}

.support-detail-shell .support-message-item {
    background: var(--support-detail-panel-deep);
    border-color: var(--support-detail-border);
    border-radius: 18px;
    box-shadow: 0 12px 28px rgba(15, 23, 42, 0.08);
    margin: 0;
    padding: 18px;
}

.support-detail-shell .support-message-item.is-admin {
    background: var(--support-detail-admin-bg);
    border-color: rgba(255, 99, 51, 0.22);
}

.support-message-head {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 12px;
    margin-bottom: 14px;
}

.support-message-head time {
    color: var(--support-detail-muted);
    direction: ltr;
    flex: 0 0 auto;
    font-size: 0.78rem;
}

.support-message-author {
    display: flex;
    align-items: center;
    gap: 10px;
    min-width: 0;
}

.support-message-avatar {
    width: 38px;
    height: 38px;
    border-radius: 999px;
    background: var(--support-detail-soft);
    color: var(--support-detail-text);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-weight: 800;
    flex: 0 0 auto;
    overflow: hidden;
}

.support-message-item.is-admin .support-message-avatar {
    background: rgba(255, 99, 51, 0.18);
    color: var(--support-detail-accent);
}

.support-message-avatar.has-image {
    background: transparent;
    border: 1px solid var(--support-detail-border);
}

.support-message-avatar img {
    width: 100%;
    height: 100%;
    display: block;
    object-fit: cover;
}

.support-message-author strong {
    color: var(--support-detail-text);
    display: block;
}

.support-message-author small {
    color: var(--support-detail-muted);
    display: block;
    margin-top: 3px;
}

.support-message-body {
    color: var(--support-detail-text) !important;
    line-height: 2 !important;
    white-space: pre-wrap;
    overflow-wrap: anywhere;
}

.support-detail-shell .support-reply-form {
    border: 1px solid rgba(255, 99, 51, 0.18);
    border-radius: 18px;
    background: var(--support-detail-soft);
    margin-top: 16px;
    padding: 16px;
}

.support-detail-shell .support-reply-form textarea,
.support-detail-shell .support-reply-form input {
    background: var(--support-detail-panel-deep);
    border-color: var(--support-detail-border);
    color: var(--support-detail-text);
}

.support-detail-shell .support-upload-box {
    background: var(--support-detail-panel-deep);
    border-color: var(--support-detail-border);
}

.support-closed-note {
    border: 1px solid rgba(251, 113, 133, 0.25);
    border-radius: 14px;
    background: rgba(251, 113, 133, 0.08);
    color: var(--support-detail-danger);
    margin: 16px 0 0;
    padding: 14px;
    text-align: center;
}

.support-attachment-link {
    display: inline-flex;
    margin-top: 8px;
    color: var(--support-detail-accent, var(--primary-color));
}

.support-empty-state {
    min-height: 360px;
    display: grid;
    place-items: center;
    align-content: center;
    gap: 14px;
    text-align: center;
}

.support-empty-state p {
    color: var(--support-muted);
}

.support-empty-illustration {
    width: min(260px, 70vw);
    height: auto;
    display: block;
    object-fit: contain;
}

.support-empty-card {
    fill: var(--support-panel-soft);
    stroke: var(--support-border);
    stroke-width: 2;
}

.support-empty-line,
.support-empty-check,
.support-empty-shadow {
    fill: none;
    stroke: var(--support-muted);
    stroke-width: 7;
    stroke-linecap: round;
    stroke-linejoin: round;
}

.support-empty-bubble {
    fill: var(--support-primary);
    opacity: 0.9;
}

.support-empty-check {
    stroke: #fff;
    stroke-width: 5;
}

@media (max-width: 840px) {
    .support-create-grid,
    .support-list-head {
        grid-template-columns: 1fr;
        display: grid;
    }

    .support-add-ticket-btn {
        width: auto !important;
    }

    .support-detail-layout {
        grid-template-columns: 1fr;
        direction: rtl;
    }

    .support-ticket-detail-card {
        position: static;
        order: 1;
    }

    .support-conversation-card {
        order: 2;
    }
}

@media (max-width: 520px) {
    .support-section {
        padding: 12px;
        border-radius: 12px;
    }

    .support-ticket-item {
        align-items: flex-start;
        flex-direction: column;
    }

    .support-ticket-date {
        margin-inline-start: 0;
        align-self: flex-end;
    }

    .support-detail-shell {
        border-radius: 14px;
        padding: 12px;
    }

    .support-detail-hero-main,
    .support-message-head {
        flex-direction: column;
    }

    .support-message-head time {
        align-self: flex-end;
    }

    .support-detail-times {
        display: grid;
    }

    .support-form-actions {
        grid-template-columns: 1fr;
    }
}

/* Support home dashboard */
#support-section {
    --support-bg: #f3f6fb;
    --support-panel: #ffffff;
    --support-panel-soft: #f7f9fc;
    --support-border: #e1e7f0;
    --support-border-strong: #d7deea;
    --support-text: #172033;
    --support-muted: #69758a;
    --support-input: #f8fafc;
    --support-primary: #5e63e9;
    --support-primary-hover: #5056d8;
    --support-shadow: 0 8px 28px rgba(24, 35, 58, 0.06);
    min-height: 100vh;
    border-radius: 0;
    background: var(--support-bg);
}

body.theme-dark #support-section {
    --support-bg: #0b1323;
    --support-panel: #111c30;
    --support-panel-soft: #162238;
    --support-border: rgba(148, 163, 184, 0.16);
    --support-border-strong: rgba(148, 163, 184, 0.24);
    --support-text: #f8fafc;
    --support-muted: #a8b3c7;
    --support-input: #162238;
    --support-primary: #6c63f7;
    --support-primary-hover: #7a73ff;
    --support-shadow: 0 12px 34px rgba(1, 6, 18, 0.22);
}

#support-section button:not(#supportRouteBackBtn):focus-visible {
    outline: 3px solid color-mix(in srgb, var(--support-primary) 28%, transparent);
    outline-offset: 2px;
}

#support-section .fullscreen-modal-content {
    width: min(calc(100% - 32px), 1280px);
    min-height: calc(100vh - 64px);
    margin: 0 auto;
    padding: 28px 0 48px;
}

.support-home-hero {
    min-height: 238px;
    display: grid;
    grid-template-columns: minmax(0, 1.45fr) minmax(240px, 0.55fr);
    align-items: center;
    gap: 40px;
    padding: 20px 56px 12px;
    overflow: hidden;
}

.support-hero-copy {
    min-width: 0;
    padding-inline-start: 4%;
}

.support-hero-copy .support-greeting {
    display: none;
}

.support-hero-copy h1 {
    margin: 0 0 12px;
    color: var(--support-text);
    font-size: clamp(1.45rem, 2.3vw, 2rem);
    font-weight: 800;
    line-height: 1.6;
}

.support-hero-description {
    max-width: 650px;
    margin: 0;
    color: var(--support-muted);
    font-size: clamp(0.88rem, 1.2vw, 1rem);
    line-height: 2.15;
}

.support-hero-art {
    height: 210px;
    display: grid;
    place-items: center;
}

.support-hero-art img {
    display: block;
    width: min(100%, 260px);
    height: 100%;
    object-fit: contain;
    object-position: center;
    transform: translateY(-28px);
}

.support-stats {
    min-height: 138px;
    margin-bottom: 18px;
    padding: 18px 10px;
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    align-items: stretch;
    border: 1px solid var(--support-border);
    border-radius: 18px;
    background: var(--support-panel);
    box-shadow: var(--support-shadow);
}

.support-stat {
    min-width: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
    padding: 10px 18px;
}

.support-stat + .support-stat {
    border-inline-start: 1px solid var(--support-border);
}

.support-stat-icon {
    width: 40px;
    height: 40px;
    border-radius: 11px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    flex: 0 0 auto;
}

.support-stat-icon svg,
.support-faq-promo-icon svg,
.support-ticket-category-icon svg,
.support-ticket-chevron {
    fill: none;
    stroke: currentColor;
    stroke-width: 1.8;
    stroke-linecap: round;
    stroke-linejoin: round;
}

.support-stat-icon svg { width: 21px; height: 21px; }
.support-stat.is-open .support-stat-icon { color: #e78525; background: rgba(231, 133, 37, 0.11); }
.support-stat.is-total .support-stat-icon { color: #4388ef; background: rgba(67, 136, 239, 0.11); }
.support-stat.is-time .support-stat-icon { color: #a55eea; background: rgba(165, 94, 234, 0.11); }
.support-stat.is-availability .support-stat-icon { color: #20b67a; background: rgba(32, 182, 122, 0.11); }

.support-stat-copy {
    min-width: 0;
    display: grid;
    gap: 3px;
}

.support-stat-copy strong {
    color: var(--support-text);
    font-size: 1.05rem;
    font-variant-numeric: tabular-nums;
    font-weight: 800;
    line-height: 1.4;
}

.support-stat-copy small {
    color: var(--support-muted);
    font-size: 0.78rem;
    line-height: 1.6;
}

#support-section .support-tickets-card {
    margin-bottom: 18px;
    padding: 22px 18px 14px;
    border-color: var(--support-border);
    border-radius: 18px;
    background: var(--support-panel);
    box-shadow: var(--support-shadow);
}

.support-tickets-header {
    min-height: 48px;
    margin-bottom: 18px;
    padding-inline: 6px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 20px;
}

.support-tickets-header h2,
.support-faq-promo h2 {
    margin: 0;
    color: var(--support-text);
    font-size: 1.08rem;
    font-weight: 800;
    line-height: 1.65;
}

.support-tickets-header p,
.support-faq-promo p {
    margin: 3px 0 0;
    color: var(--support-muted);
    font-size: 0.78rem;
    line-height: 1.75;
}

#support-section .support-add-ticket-btn {
    min-width: 158px;
    min-height: 44px;
    margin: 0 !important;
    padding: 0 17px;
    border-radius: 10px;
    background: linear-gradient(135deg, #5067e9, #7061f4);
    box-shadow: 0 7px 18px rgba(94, 99, 233, 0.2);
    font-size: 0.82rem;
    font-weight: 700;
}

#support-section .support-add-ticket-btn:hover {
    background: linear-gradient(135deg, #465cda, #6556e8);
}

.support-tickets-list {
    display: grid;
    gap: 10px;
}

.support-tickets-loading {
    min-height: 128px;
    display: grid;
    place-items: center;
}

.support-list-spinner {
    width: 28px;
    height: 28px;
    display: block;
    border: 3px solid color-mix(in srgb, var(--support-primary) 18%, var(--support-border));
    border-top-color: var(--support-primary);
    border-radius: 50%;
    animation: support-list-spinner-rotate 0.75s linear infinite;
}

@keyframes support-list-spinner-rotate {
    to { transform: rotate(360deg); }
}

#support-section .support-ticket-item {
    min-height: 84px;
    margin: 0;
    padding: 12px 14px;
    display: grid;
    grid-template-columns: 48px minmax(0, 1fr) auto 20px;
    align-items: center;
    gap: 14px;
    border: 1px solid var(--support-border);
    border-radius: 13px;
    background: var(--support-panel-soft);
    color: var(--support-text);
    cursor: pointer;
    font: inherit;
    text-align: start;
    transition: border-color 0.18s ease, background-color 0.18s ease;
}

#support-section .support-ticket-item:hover {
    border-color: color-mix(in srgb, var(--support-primary) 34%, var(--support-border));
    background: color-mix(in srgb, var(--support-primary) 3%, var(--support-panel-soft));
}

#support-section :is(
    .support-ticket-item,
    .support-primary-btn,
    .support-secondary-btn,
    .support-faq-promo-btn,
    .support-faq-item,
    .support-faq-tab,
    .support-upload-box,
    .support-attachment-remove
):is(:hover, :active, :focus-visible) {
    transform: none !important;
    animation: none !important;
}

.support-ticket-category-icon {
    width: 48px;
    height: 48px;
    border-radius: 11px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    color: #4b8cf3;
    background: rgba(75, 140, 243, 0.1);
}

.support-ticket-category-icon.is-financial {
    color: #20ad78;
    background: rgba(32, 173, 120, 0.1);
}

.support-ticket-category-icon svg { width: 23px; height: 23px; }
.support-ticket-info { min-width: 0; }

#support-section .support-ticket-item h4 {
    margin: 0 0 3px;
    overflow: hidden;
    color: var(--support-text);
    font-size: 0.91rem;
    font-weight: 750;
    line-height: 1.65;
    text-overflow: ellipsis;
    white-space: nowrap;
}

#support-section .support-ticket-preview {
    display: -webkit-box;
    margin: 0 0 5px;
    overflow: hidden;
    color: var(--support-muted);
    font-size: 0.76rem;
    line-height: 1.7;
    -webkit-box-orient: vertical;
    -webkit-line-clamp: 1;
}

#support-section .support-ticket-meta {
    gap: 10px;
    color: var(--support-muted);
    font-size: 0.7rem;
}

.support-ticket-number { font-variant-numeric: tabular-nums; }

.support-ticket-side {
    min-width: 128px;
    display: grid;
    justify-items: end;
    gap: 8px;
}

#support-section .support-status-badge {
    padding: 4px 10px;
    border: 1px solid transparent;
    font-size: 0.7rem;
    font-weight: 700;
}

#support-section .support-status-badge.is-open {
    color: #3177df;
    border-color: rgba(49, 119, 223, 0.14);
    background: rgba(49, 119, 223, 0.11);
}

#support-section .support-status-badge.is-closed {
    color: #68758a;
    border-color: var(--support-border);
    background: rgba(100, 116, 139, 0.1);
}

#support-section .support-ticket-date {
    color: var(--support-muted);
    font-size: 0.68rem;
}

.support-ticket-chevron {
    width: 18px;
    height: 18px;
    color: var(--support-muted);
}

.support-faq-promo {
    min-height: 112px;
    padding: 18px 22px;
    display: grid;
    grid-template-columns: 56px minmax(0, 1fr) auto;
    align-items: center;
    gap: 16px;
    border: 1px solid var(--support-border);
    border-radius: 16px;
    background:
        linear-gradient(100deg, color-mix(in srgb, var(--support-primary) 5%, transparent), transparent 48%),
        var(--support-panel);
    box-shadow: var(--support-shadow);
}

.support-faq-promo-icon {
    width: 56px;
    height: 56px;
    border-radius: 14px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    color: #7167ee;
    background: rgba(113, 103, 238, 0.1);
}

.support-faq-promo-icon svg { width: 28px; height: 28px; }

.support-faq-promo-btn {
    min-height: 42px;
    padding: 0 16px;
    border: 1px solid color-mix(in srgb, var(--support-primary) 58%, var(--support-border));
    border-radius: 10px;
    background: transparent;
    color: var(--support-primary);
    cursor: pointer;
    font: inherit;
    font-size: 0.77rem;
    font-weight: 700;
    transition: color 0.18s ease, border-color 0.18s ease, background-color 0.18s ease;
}

.support-faq-promo-btn:hover {
    border-color: var(--support-primary);
    background: color-mix(in srgb, var(--support-primary) 9%, transparent);
}

@media (max-width: 1024px) {
    .support-home-hero {
        grid-template-columns: minmax(0, 1.3fr) minmax(210px, 0.7fr);
        padding-inline: 34px;
    }

    .support-stat { padding-inline: 10px; }
    .support-stat-icon { width: 36px; height: 36px; }
}

@media (max-width: 768px) {
    #support-section .fullscreen-modal-content {
        width: min(calc(100% - 24px), 560px);
        min-height: calc(100vh - 58px);
        padding: 18px 0 32px;
    }

    .support-home-hero {
        min-height: 0;
        grid-template-columns: 1fr;
        gap: 10px;
        padding: 18px 18px 8px;
        text-align: start;
    }

    .support-hero-copy { padding: 0; }
    .support-hero-copy h1 { font-size: clamp(1.25rem, 5.2vw, 1.55rem); }
    .support-hero-description { font-size: 0.82rem; line-height: 2; }
    .support-hero-art { height: 150px; }
    .support-hero-art img {
        width: min(52vw, 180px);
        transform: translateY(-24px);
    }

    .support-stats {
        min-height: 0;
        grid-template-columns: repeat(2, minmax(0, 1fr));
        padding: 0;
        overflow: hidden;
    }

    .support-stat {
        min-height: 88px;
        padding: 12px;
    }

    .support-stat + .support-stat { border-inline-start: 0; }
    .support-stat:nth-child(even) { border-inline-start: 1px solid var(--support-border); }
    .support-stat:nth-child(n + 3) { border-top: 1px solid var(--support-border); }

    #support-section .support-ticket-item {
        grid-template-columns: 42px minmax(0, 1fr) auto;
        gap: 10px;
    }

    .support-ticket-category-icon { width: 42px; height: 42px; }
    .support-ticket-side { min-width: 112px; }
    .support-ticket-chevron { display: none; }

    .support-faq-promo {
        grid-template-columns: 48px minmax(0, 1fr);
        padding: 16px;
    }

    .support-faq-promo-icon { width: 48px; height: 48px; }
    .support-faq-promo-btn { grid-column: 1 / -1; width: 100%; }
}

@media (max-width: 430px) {
    #support-section .fullscreen-modal-content { width: calc(100% - 20px); padding-top: 12px; }
    .support-home-hero { padding-inline: 10px; }
    .support-hero-art { height: 128px; }
    .support-hero-art img { transform: translateY(-22px); }
    .support-stats { margin-top: 4px; border-radius: 14px; }
    .support-stat { min-height: 82px; gap: 8px; padding: 10px 8px; }
    .support-stat-icon { width: 34px; height: 34px; }
    .support-stat-copy strong { font-size: 0.9rem; }
    .support-stat-copy small { font-size: 0.67rem; }

    #support-section .support-tickets-card { padding: 16px 10px 10px; border-radius: 15px; }
    .support-tickets-header { align-items: flex-start; gap: 10px; padding-inline: 2px; }
    .support-tickets-header p { display: none; }
    .support-tickets-header h2 { font-size: 1rem; white-space: nowrap; }
    #support-section .support-add-ticket-btn { min-width: 138px; min-height: 40px; padding-inline: 12px; font-size: 0.74rem; }

    #support-section .support-ticket-item {
        min-height: 0;
        grid-template-columns: 38px minmax(0, 1fr);
        padding: 10px;
        gap: 9px;
    }

    .support-ticket-category-icon { width: 38px; height: 38px; border-radius: 9px; }
    .support-ticket-category-icon svg { width: 20px; height: 20px; }
    #support-section .support-ticket-item h4 { font-size: 0.79rem; }
    #support-section .support-ticket-preview { margin-bottom: 3px; font-size: 0.66rem; }
    #support-section .support-ticket-meta { font-size: 0.62rem; }
    .support-ticket-side {
        grid-column: 1 / -1;
        min-width: 0;
        display: flex;
        align-items: center;
        justify-content: space-between;
        padding-inline-start: 47px;
    }

    #support-section .support-status-badge { font-size: 0.64rem; }
    #support-section .support-ticket-date { font-size: 0.61rem; }
    .support-faq-promo { border-radius: 14px; }
    .support-faq-promo h2 { font-size: 0.9rem; }
    .support-faq-promo p { font-size: 0.7rem; }
}

@media (prefers-reduced-motion: reduce) {
    #support-section .support-ticket-item,
    #support-section button { transition: none !important; }
}